Technical Business Analyst

Technical Business Analysts are an integral part of the Consulting Service Area at Axelerant. Beyond the client, you will interact with UX/UI, design, development, and project management teams to ensure that our account engagements deliver the most feasible value possible.

Further, you’ll work closely with our clients to identify growth goals, develop actionable strategies, and report on the progress of each initiative to the client and key stakeholders at Axelerant.

To be successful in the role, you’ll need creativity, analytical thinking, superb communication skills, excellent project management skills, and a genuine love for interactive digital experiences.

Responsibilities:

• Responsible for actively identifying means of improving client KPIs and sharing relevant suggestions
• Responsible for acting as a proxy Product Owner to understand the product vision and product decision support to Product Managers
• Responsible for analyzing designs, understanding requirements, mapping user journey and flow, identifying product KPIs, and preparing high-level feature list of the pre-sales process
• Responsible for thoroughly understanding each account’s digital strategy plans including buyer personas, competitive analyses, editorial style guidelines, user workflows, content inventory, gap analysis, and search optimization plans
• Support pre-sales stakeholders with estimations by providing them requirements clarity
• Responsible for running requirement gathering workshops with relevant stakeholders and wireframing the desired outcomes
• Responsible for breaking Epics and features down and writing them into SMART-based User Stories with necessary details to include Acceptance Criteria
• Responsible for end to end change management to include communications, training, support, organization alignment, adoption, and feedback collection
• Supports the quality assurance team in creating and evaluating test cases, test coverage, Requirements Traceability Matrix, and related matters
• Supports the delivery team during releases and sprints by clarifying requirements, bi-directionally translating functional and technical requirements, and bridging team and client interactions
• Supports the marketing team with information towards collateral creation like case studies
• Responsible for authoring thought leadership collateral on behalf of Axelerant

Requirements:

• At least five-years of business analyst role experience
• At least two years of business analyst work with digital experiences like online applications or websites
• At least two years of agile project management experience
• Holds at least one certification relating to business analyst operations or product ownership

#LI-Remote

About Us:

Axelerant is a distributed, work from anywhere, people-orientated software development company serving media agencies. We have a proven amazing and distinctive culture with our Axelerant Difference and 4.8/5.0 Glassdoor rating. Our growing team of 130+ includes some of the best and brightest from around the world who deliver business value through open-source-based applications.

In 2012, we began as an idea to build a remote organization with empowering benefits for our team members. We are a diverse team working across many time zones, with success stories that back up capabilities and a reputation for an unconventional work environment that empowers.

We're always teaching and learning – peer mentorship, life coaching, certifications, and training help our team members advance professionally. So, when you're excited about learning from and helping others – you'll find a great home here.

Special Considerations:

All of Axelerant's roles are considered work from anywhere. However, some jobs are regionally specific due to sales or other onsite considerations. For example, when living in Costa Rica and applying for a US sales role, we will not consider you for that job opening.
Except for regionally specific jobs, like UK/US-based account executives or Canadian-based software contributors, our salaries are paid per India-based compensation plans.
Also, we typically expect people to have a two-to-four-hour crossover with the 11 AM to 7 PM India (UTC+05:30) timezone each workday for meetings and coaching.

Equal Employment Opportunity:

Axelerant provides equal employment opportunities to all applicants regardless of race, color, creed, religion, sex, sexual orientation, gender identity, marital status, pregnancy, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and affirmatively seek to advance the principles of equal employment opportunity.

Remote & Flexible:

All you need is a reliable Internet connection. Work from anywhere you're comfortable and choose work hours to balance your life.

International Events:

We want you to attend events related to the things you care about. Get sponsored by us to attend when you're contributing locally and beyond.

Retreats & Meetups:

With annual retreats, quarterly town halls, and monthly celebrations, we never let remote get in the way of work or fun.

Leave Policy:

52 weekends and 35 days per year of consolidated leave plus maternity, paternity, and sabbatical allowances.